Due to the nature of digital products, including eBooks and other downloadable content, we generally do not offer refunds or returns once a purchase is completed. All sales are final. Please review product descriptions and sample content carefully before making a purchase.
Exceptions
If you encounter technical issues with downloading or accessing your purchased eBooks, please contact our customer support team at info@ebookslands.com. We will assist you in resolving the issue or provide a replacement if necessary.
Order Issues
For any issues related to incorrect orders or problems with the product received, please reach out to our support team within 7 days of purchase. We will review your case and, if applicable, provide a resolution which may include issuing a credit or offering a replacement.
Refund Requests
Refund requests for digital products will only be considered under exceptional circumstances, such as if the product is not as described or if there was a technical error that prevented access. All refund requests should be made within 7 days of purchase and will be reviewed on a case-by-case basis.
Contact Us
For any questions or concerns regarding our refund and returns policy, please contact us at info@ebookslands.com. We are here to help and ensure that your experience with eBooks Lands is satisfactory.